Order New Router

Having issues connecting to the NBN with your current router? Did you want to order a new router initially but were unable to do so? Worry not; you can order a new router here!

All that you need to do is enter your order ID in the following box, and you will be emailed a link to place an order for a new NBN Gateway router.

Ordering a new router through this service is only available to existing Hello Broadband customers.