About
Hello Broadband

Simple. 100% Australian. Reliable. NBN.

Australian provider. Australian service.

Hello Broadband is an Australian company, with Australian based support.

Affordable, internet solutions

Hello Broadband is a total solution provider, committed to working with your communication needs through all stages, from concept to installation and support.
Our mission is to help you connect to your world through constant innovation and dedicated support.

Why Hello Broadband?

Hello Broadband is powered by Broadband Solutions – an award winning and leading supplier of business grade fibre internet connections and voice products to Australian businesses, schools and hotels. With a 99.95% uptime since 2005, Broadband Solutions’ backhaul network will ensure reliability and performance of your NBN connection, ensuring that you are always connected. With over a decade of experience we understand the importance of great customer service and we’re here to help you connect, and stay connected, by delivering reliable, fast, and affordable broadband with options to suit your needs.

Award winning service

Broadband Solutions has been operating since 2005, and have won multiple awards for our rapid growth and outstanding customer service. Our achievements have been awarded and recognised multiple times within the BRW Fast 100, Smart50, Deloitte Technology Fast50, and CRN Fast 50. We owe it all to our faithful and satisfied customers who attribute our continued success to our innovative vision and exceptional service.

Our differentiating factors

Hello Broadband is unique and special, offering value adds that other NBN providers do not currently provide. We may be a new brand, but we’ve had decades of experience providing fast, reliable internet services right across Australia. We are focused on Simple. We’ve made it incredibly easy to get connected to the NBN, and removed the Jargon.


Why choose Hello Broadband?


AUSTRALIAN CUSTOMER SUPPORT

The core purpose of our business is to deliver an unmatched level of customer service. We have a genuine passion and enthusiasm for providing solutions for our customers and are dedicated to providing a customer experience that is second to none. Our support centres are located here in Australia, so you can be sure your needs are understood and taken care of locally.

WE ARE BROADBAND EXPERTS

We may be a new Brand but our people have decades of experience providing fast, reliable internet services right across Australia.

RELIABLE. FAST. AFFORDABLE

Fast, effective broadband requires a reliable network that can take care of your needs without sacrificing performance. With over a decade of experience we are able to provide the capabilities, infrastructure and support that you need to stay connected at an affordable price.

GREAT VALUE. SIMPLE PLANS

We've made it simple and taken away all the hassle of choosing an NBN plan. Choose between 2 plans with no fixed contract, or a 12 month commitment.

EASY SETUP

We’re committed to making it simple for you to get connected, and stay connected. Selecting a plan with Hello Broadband NBN couldn’t be any easier. Enter your address, select your plan and enter your payment details, it’s that simple! Every time your order progresses, we’ll let you know so you are always in the loop.

FLEXIBLITY

Contract, no contract. Phone calls, no phone calls. Our router or yours. It’s up to you, do it your way.